At Holistic Hemp Extracts, we stand behind our products 100%. We work hard to ensure that our quality is second to none, and our customers agree that this difference is something you will experience. We are so convinced our products will make a difference you can actually feel, that if any product does not meet your expectations, we want you to send it back within the first 15 days of delivery and we will happily give you the opportunity to exchange for another product or receive a full refund. Email or call us within 15 days of receiving your product shipment. Once we receive the returned product, an exchange or refund will be issued, and an email will notify you of that transaction.